Help

Creating a One Team Text Account

Send an email to us at accounts@oneteamtext.com, with your contact information and a One Team Text representative will call you right away to get you set up with a new One Team Text account!

Once your account has been created, simply go to oneteamtext.com and log in using your email address and password. After you are logged in, you will see two sections:
  1. The Team Section (that should start with no teams in the list)
  2. The Create A Message Section

Creating a Team

  1. Click the link to Create a Team. Clicking this link will bring you to a form you need to fill out to create your team. There are a couple of things to keep in mind when filling out this form:
  2. You need to choose whether your team will be a Public Team or a Private Team. A public team will allow your staff or the people you will be marketing to search for your team from the www.oneteamtext.com home page and subscribe to your team to get updates. A perfect example of this would be a team coach setting up a team so parents will be notified of any changes to a schedule. If you are a team coach, you simply create a public team, and let the parents of the team know to go to oneteamtext.com to search for your team name and subscribe. A private team cannot be searched by the public. You will have to manually add subscribers to your team to get updates when you log into your account. An example of this would be a sales team that you don’t want made public for people to sign up. You would manually add the team subscribers to receive notifications.
  3. The “Team Name” is very important! This is the name people will search for when they want to subscribe to your team. It is also the name that shows up on the emails and text messages that you send out.
Once you create a team, you can then inform people to search for your team and subscribe to get messages sent to their email address and as a text message to their cell phone. You can then start sending messages to your subscribers!

NOTE: There are check boxes next to each team name that you create. You can send the same message to multiple teams by checking off the teams you wish to receive the messages! If you want to send to a specific team, you can simply click the team name and then create your message from that specific team page.

Working with your Team Subscribers

Simply click on your team name to get a list of that team’s subscribers. You can then click the name of an individual subscriber to send a message to that specific subscriber, edit their information, or delete them from the team’s subscriber list.

Subscribing to a Team

To subscribe to a team, simply go to oneteamtext.com, type the name of the team you want to subscribe to in the search field and click Search. Once you see the team name you are looking for, click the team name and you can click the link to fill out your name, email address and cell phone information to begin receiving notifications from that team.

Unsubscribing from a Team

To unsubscribe from a team, simply go to oneteamtext.com, type the name of the team you want to unsubscribe from in the search field and click Search. Once you see the team name you have subscribed to, click the team name and you can then click the link to unsubscribe and remove your information from that team’s subscriber list.

If you are an account administrator, you can click the Settings link to access the advanced help section that will cover advanced topics such as administering the authorization codes, managing any teams created by your authorization code, etc.

If you have any questions, please feel free to email support@oneteamtext.com and a One Team Text support specialist will be happy to answer any questions you might have.